Frequently Asked Questions

Everything you need to know about shopping with Jain Super Store.

Are the beauty products sold on Jain Super Store 100% authentic?

Yes, we guarantee that all products are 100% authentic and sourced directly from authorized distributors or the brands themselves.

What is your return policy for skincare and cosmetics?

Due to hygiene reasons, we only accept returns on unopened and unused products within 15 days of delivery. If you receive a damaged or incorrect item, please contact us immediately for a replacement.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order is dispatched from our warehouse.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery for most pin codes across India, alongside secure online payment options including UPI, Credit/Debit cards, and Net Banking.

How can I check if a product is suitable for my skin type?

Each product page features a detailed description including the intended skin type. If you are unsure, we recommend performing a patch test or consulting with our online beauty experts via the chat feature.

Does Jain Super Store ship internationally?

Currently, we only ship within India. We are working on expanding our services to international beauty enthusiasts very soon.